Why Buy From LetsTalk


Also See: What Our Customers Say| How Are We Doing?

LetsTalk simplifies the confusing process of buying wireless products and services.

  • Buying a cell phone can be confusing. We want to make it easy, and want you to have the best possible experience during and after the sale.
  • In one store, you can compare all of the available cell phones and plans side-by-side.
  • We provide in depth information – on our website and over the phone – to help you make informed choices.
  • You can read user reviews and see how current customers rate their cell phones and plans.


LetsTalk is committed to helping customers select the right wireless products and services to meet their needs.

  • We have a huge selection of wireless carriers, cell phones, and accessories from which to choose. We want you to find the right product for you.
  • We’re helpful experts, not pushy salespeople. Our customer service representatives are friendly, professional, and ready to assist you. They are regularly trained by the manufacturers and wireless service providers to be experts in the products we sell. They can help you get answers to your questions quickly and easily.
  • Buy from fellow Americans. We’re proud of our Dallas, Texas-based customer sales representatives, and we do not offshore customer care outside our country to save money at the expense of good service. Your business is handled here in the U.S.A. from start to finish.
  • LetsTalk is often in the news as a consumer advocate, offering advice on how to select cell phones and plans. See "LetsTalk in the News.”

LetsTalk offers outstanding values.

  • You’ll get the same great rate plans from the carrier you select regardless of where you buy. But, when you buy from LetsTalk, you will get a better phone at a better value than you will walking into just about any retail store.
  • LetsTalk offers our own exclusive rebates that are not available in any stores. Plus, our rebates have easier rules and redemption policies than those of our competitors.
  • Customers agree: great cell phone deals are online at LetsTalk.com!

LetsTalk will get you the products you ordered quickly.

  • We stock everything we sell in our own facility, so your products are here waiting for you.
  • We ship 90% of our orders the same day the order is processed by the carriers.
  • We offer fast, free shipping on all phone orders (excluding prepaid phones), accessory orders over $50 and game orders over $100. Once you’re phone with plan order is ready to ship, it will go out via 2-day service and all others ship free Ground service with FedEx or UPS.
  • From the moment your order is placed until it arrives at your door, you can check your order status and track your shipment. Just visit the order status link on our website, click on your order confirmation email, or call us to find out more.

LetsTalk values you as a customer and wants to make sure you’re satisfied.

  • You can call us anytime before or after you purchase from LetsTalk and a helpful wireless expert will help you with any questions you might have.
  • We offer a 7-day money back guarantee with a full refund and no restocking fees.
  • We also have a 30-day satisfaction guarantee on the products you buy from us.


What Our Customers Say!
Also See: Why Buy at LetsTalk.com? | How Are We Doing?

Yunuenrodriguez   (May 16, 2008)
Great deals and great phones. I got a better deal than if I would have gone straight to the phone service provider. The customer service representatives were knowledgeable, courteous and the communication was swift and superb.
Blholman   (May 10, 2008)
This was a very pleasant experience. I have looked at this particular phone for 5 days now but LetsTalk was the only site that had it totally free. Cingular & Wirefly had a $50 rebate that you had to wait 10-12 weeks before it was considered free. Thank You, LetsTalk.
Taxikid   (May 3, 2008)
LetsTalk.com has provided me with a simple and pleasing shopping experience for a second cell phone and plan with T-Mobile. I will never go back to Amazon.com after this experience, which has been so much better. Thank you LetsTalk.com.
Jtinaturner   (April 28, 2008)
I really appreciated the ease of being able to compare various companies with each other. This really helped me to feel I made an educated purchase and I got the best bang for my buck. Thank you!
Lizardjay   (March 29, 2008)
I really found this site to be awesome! I found exactly what I was looking for and needed. I needed to buy a new cellular phone because mine was damaged but I didn't want to buy it directly from the manufacturer because it is usually expensive. I found the phone I wanted on this site for FREE!!! Wow! That's a real deal! Thanks, LetsTalk!
Altcert2004   (March 6, 2008)
Letstalk is one of the reliable online websites I have come across so far. I like this site a lot, actually I was referred to this site by my friend and I did the same thing. I have referred 3 of my friends to this site so far and will continue doing it.
Rezanahid   (February 14, 2008)
I will recommend Letstalk.com to everyone. Great Service. Their Web site was very easy and friendly to use unlike amazon.com.
Catherine   (February 14, 2008)
What a terrific transaction! A great price, and super fast delivery! We'll definitely recommend LetsTalk.com to everyone. Thank you!
Jglover   (February 12, 2008)
Best over all site layout and function I've seen and you have good standing in reviews blog.
Jamie   (February 5, 2008)
I have previously ordered several phones from your company and every time I have been satisfied with your service. I recently tried ordering form Wirefly.com and Amerciancell.com to get service through Cingular and unfortunately I waited over a week to hear back from the company to even hear if I was approved for the line. When I tried to call the customer service number, every time I was put on hold for hours at a time, literally, and was hung up on about three times. I just want to let you know that I was excited to get back such a quick response on my order. Thank you so much, and keep up the great work!
Latndove   (February 1, 2008)
I AM VERY SATISFIED WITH THE SERVICE YOU PROVIDE. KEEP UP THE GOOD WORK, I WILL DEFINITELY RECOMMEND TO OTHERS ABOUT YOUR SERVICE SO DO NOT LET ME DOWN. AND I WILL ALWAYS COME TO YOU FOR MY FUTURE PURCHASES.
Kathy from Rosemount, MN   (January 31, 2008)
Dear Sir or Madam: I found the site to be very useful and informative. It helped me to find the best service, phone and all the features I was looking for at a very reasonable price. Thank you.
Mark from Sewell, NJ   (January 31, 2008)
GOOD SITE! GREAT REBATES!!!! THANKS A MILLION!
Jim   (January 29, 2008)
Hi Folks, I have purchased two phones from Lets Talk, the first one being a Nextel and the second being the resent purchase of a Verizon plan and a Motorola. I called Customer service and spoke to Chrissy and she was fantastic. She listened to the problem and what I was looking for in a phone and asked all the right questions. Right down the holster for the phone. She told me what models were available as I wasn't on line when I spoke to her, and explained the features. I just wrote a review of the phone, and I complimented Lets Talk for the customer service and expressed that anyone getting a phone from someone other then Lets Talk has to be nuts! As long as you have a Customer Service Dept. that can be contacted by phone and have people like Chrissy working the phones, your going to remain my Cell phone provider and I will recommend you to anyone I know looking for a phone. Keep up the great work!!
Gulfidan from Bridgeview, IL   (January 29, 2008)
All Information was very accurate, very helpful and easy to use and follow. THANK YOU!!!
Reginald from Pearland, TX   (January 28, 2008)
A very good Website! I Will Tell All My Friends. Keep Up The Good Work.
Kathryn from Fort Lupton, CO   (January 26, 2008)
You people make it easy, informative and the selection of phones and service are remarkable!!!! Keep it up!!!!
Matthew from Indianapolis, IN   (January 10, 2008)
This website is very customer friendly and was very easy to navigate through! Letstalk.com is awesome!
Latasha, Hattiesburg, MS   (January 10, 2008)
Thank you all so much for this web site it has been a great help to me. I didn't have a clue on where to start on a great deal on a cell phone. I don't think I could have got the deal I did if it hadn't been for you guys. Thanks again, Latasha.
Jacque   (September, 2007)
I really hadn't intended on buying online, I know I can go to the store and walk away with the phone, but there was a great incentive, and website was very well put together. I work customer service and you didn't scare me away, normally even a hint of sales pressure will. Great job, you got the sale and didn't scare me.
Ropenldys2   (September, 2007)
I was very pleased with the customer service I received. Nextel needed more info from me and your phone rep made the 3-way call and stayed on the line to make sure all was good and that I understood what was said to me. Thank you for your time I was very happy with your service.
Bobgrahamsfo   (August, 2007)
Technical info and photos very explicit. Great selection of products. Guarantee and return very straightforward. Very satisfied with the online interaction.
Raghunath   (August, 2007)
Hi there, I am very pleased with lets talk customer service center. The customer service has lot of patience in explaining the deal, letting me think and decide on the deal. There was no absolute rush to finish pressure. I would definitely recommend this site to others. Thanks and regards.
Jyerkes   (July, 2007)
THE PROCESS WAS BASICALLY PAINLESS, I RECIEVED MY PHONE EVERYTHING WAS FINE, UP AND RUNNINNG RIGHT OUT OF THE BOX. CELL PHONE SERVICE AND ALL THE DIFFERENT COMPANIES AND PLANS IT'S BEGINNING TO FEEL A LOT LIKE CAR SHOPPING. I ONLY HOPE I'M AS HAPPY WITH CINGULAR AS I AM WITH LET'S TALK. THANKS!
Dave R.   (July, 2007)
I wanted to express my appreciation for a job well done! I can honestly say I'm impressed! I was expecting at least some sort of delay or administrative error...to the contrary, my order was accurately and promptly filled, to the last detail. I found the order status advisory to be most helpful as well, as opposed to being left hanging. Thanks very much for such an enjoyable transaction (and the great deal!). I'll be sure to recommend your site to others.
Unknown   (July, 2007)
I have owned 3 different cell phones, all of which I have purchased from LetsTalk and I would never buy a cell phone anywhere else. I think that using LetsTalk.com is the easiest way to buy a cell phone and I have saved so much money! Thank you so much for making buying cell phones, finding plans, and switching carriers so easy! I will definitely recommend you, and definitely shop with you again.

 
 

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*Orders for products and services placed on this site will be billed and fulfilled by LetsTalk.com, an authorized dealer for T-Mobile USA and SunCom Wireless.
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